EU Orders and Deliveries Suspended

Due to disruption at the UK border due to COVID, the holiday season and uncertainty surrounding Brexit, we have turned off all EU shipping destinations until at least the 4th Jan 2021 when we will review. We apologise for any inconvenience this will cause. Thank you for your patience and understanding. If you have have further questions or concerns, please contact customer service.

Covid Delays

Please be aware that there are still extensive delays to international shipping due to the global pandemic. We are unable to guarantee delivery times on these orders.

When Will Your Order Leave?

As each order is customised/made exactly to your needs, it will take typically 2-4 business days for it to leave our warehouse.

Shipping Methods

USA

Delivered using USPS First Class which is a signed-for service.

Canada

Delivered using Canada Post which is a signed-for service.

Delivery Times

When your order is dispatched you will receive a confirmation email. Depending on which delivery service you have selected, your order will arrive as follows:

 FREE

TRACKED DELIVERY

USA
10 - 14 business days

$5.70
Canada
8 - 12 business days
$8.80

Non-Delivery

Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.

Please be aware that in some cases of disputed delivery, as detailed in our terms of service, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.

If orders have not been received within 14 days of expected arrival, please click here to email customer support.